/* InsightConsult practice language: operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints; operations signal review; management action maps; team evidence sessions; process friction notes; decision-ready summaries; implementation checkpoints */
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.ico-top{max-width:1180px;margin:0 auto;padding:20px clamp(18px,4vw,46px);display:flex;justify-content:space-between;align-items:center;gap:18px}.ico-brand{display:flex;gap:12px;align-items:center;text-decoration:none;font-weight:900}.ico-brand img{width:46px;height:46px;object-fit:contain}.ico-brand small{display:block;font-size:12px;font-weight:500;color:color-mix(in srgb,var(--ico-ink) 58%,white)}.ico-nav{display:flex;gap:16px;align-items:center}.ico-nav a{font-size:14px;font-weight:800;text-decoration:none;border-bottom:2px solid transparent;padding:7px 0}.ico-nav a[aria-current=page],.ico-nav a:hover{border-color:var(--ico-accent)}.ico-toggle{display:none;border:1px solid var(--ico-line);background:#fff;border-radius:var(--ico-radius);padding:8px 12px}
.ico-hero{max-width:1180px;margin:0 auto;padding:54px clamp(18px,4vw,46px);display:grid;grid-template-columns:1fr 1fr;gap:42px;align-items:center}.ico-eyebrow{color:var(--ico-main);font-weight:900;font-size:12px;letter-spacing:.12em;text-transform:uppercase}h1{font-size:clamp(38px,6.6vw,74px);line-height:1;margin:12px 0 18px;letter-spacing:0}h2{font-size:clamp(26px,4vw,44px);line-height:1.08;margin:0 0 14px}h3{font-size:20px;margin:0 0 8px}p{margin:0 0 14px}.ico-lead{font-size:clamp(18px,2vw,23px)}.ico-visual{border:1px solid var(--ico-line);border-radius:var(--ico-radius);overflow:hidden;background:#fff;box-shadow:0 24px 60px rgba(15,23,42,.13)}.ico-visual img{width:100%;aspect-ratio:4/3;object-fit:cover}.ico-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:22px}.ico-btn{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:10px 16px;border:1px solid var(--ico-main);border-radius:var(--ico-radius);text-decoration:none;font-weight:900}.ico-btn.primary{background:var(--ico-main);color:#fff}.ico-btn.ghost{background:#fff}
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/* Operating Review Notes: visual rhythm for handoff review line, workflow pressure map, and team routine table. */
.ico-handoff-review-line { border-color: color-mix(in srgb, var(--accent) 39%, transparent); box-shadow: 0 7px 21px color-mix(in srgb, var(--ink) 6%, transparent); }
.ico-handoff-review-line::before { content: ""; display: block; width: 21px; height: 2px; background: var(--accent); margin-bottom: 8px; }
.ico-workflow-pressure-map { border-color: color-mix(in srgb, var(--accent) 43%, transparent); box-shadow: 0 8px 24px color-mix(in srgb, var(--ink) 7%, transparent); }
.ico-workflow-pressure-map::before { content: ""; display: block; width: 24px; height: 2px; background: var(--accent); margin-bottom: 9px; }
.ico-team-routine-table { border-color: color-mix(in srgb, var(--accent) 47%, transparent); box-shadow: 0 9px 27px color-mix(in srgb, var(--ink) 8%, transparent); }
.ico-team-routine-table::before { content: ""; display: block; width: 27px; height: 2px; background: var(--accent); margin-bottom: 10px; }
.ico-process-evidence-shelf { border-color: color-mix(in srgb, var(--accent) 51%, transparent); box-shadow: 0 10px 30px color-mix(in srgb, var(--ink) 9%, transparent); }
.ico-process-evidence-shelf::before { content: ""; display: block; width: 30px; height: 2px; background: var(--accent); margin-bottom: 11px; }
.ico-delivery-queue-view { border-color: color-mix(in srgb, var(--accent) 55%, transparent); box-shadow: 0 11px 33px color-mix(in srgb, var(--ink) 10%, transparent); }
.ico-delivery-queue-view::before { content: ""; display: block; width: 33px; height: 2px; background: var(--accent); margin-bottom: 12px; }
.ico-operating-friction-audit { border-color: color-mix(in srgb, var(--accent) 59%, transparent); box-shadow: 0 12px 36px color-mix(in srgb, var(--ink) 11%, transparent); }
.ico-operating-friction-audit::before { content: ""; display: block; width: 36px; height: 2px; background: var(--accent); margin-bottom: 13px; }
.ico-domain-note { background: linear-gradient(135deg, color-mix(in srgb, var(--paper) 88%, var(--accent)), var(--paper)); }
.ico-domain-note h2 { max-width: 696px; }
.ico-domain-note p { max-width: 763px; }

/* ico extended brand style appendix */
/* Brand surface language: handoff clinic; process pulse chart; operator interview rail; workflow pressure diary; delivery floor pattern; routine repair slot; queue health marker; team habit review; meeting friction trace; implementation pocket. */
.ico-handoff-clinic-note:is(:hover,:focus-within) { transform: translateY(-2px); box-shadow: 0 11px 24px color-mix(in srgb, var(--ink) 7%, transparent); }
@keyframes ico_handoff_clinic_breathe { 0% { opacity: .92; } 50% { opacity: .72; } 100% { opacity: .92; } }
.ico-handoff-clinic-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 18%, transparent), transparent); min-height: 1px; }
.ico-handoff-clinic-cluster { container-type: inline-size; scroll-margin-top: 90px; } @container (min-width: 436px) { .ico-handoff-clinic-cluster { border-radius: 8px; } }
@keyframes ico_process_pulse_chart_breathe { 0% { opacity: .92; } 50% { opacity: .72; } 100% { opacity: .92; } }
.ico-process-pulse-chart-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 18%, transparent), transparent); min-height: 1px; }
.ico-process-pulse-chart-cluster { container-type: inline-size; scroll-margin-top: 90px; } @container (min-width: 436px) { .ico-process-pulse-chart-cluster { border-radius: 8px; } }
.ico-process-pulse-chart-zone { padding-inline: clamp(23px, 3vw, 52px); border-left: 3px solid color-mix(in srgb, var(--accent) 33%, transparent); }
.ico-operator-interview-rail-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 18%, transparent), transparent); min-height: 1px; }
.ico-operator-interview-rail-cluster { container-type: inline-size; scroll-margin-top: 90px; } @container (min-width: 436px) { .ico-operator-interview-rail-cluster { border-radius: 8px; } }
.ico-operator-interview-rail-zone { padding-inline: clamp(23px, 3vw, 52px); border-left: 3px solid color-mix(in srgb, var(--accent) 33%, transparent); }
.ico-operator-interview-rail-zone > :where(h2,h3) { text-transform: none; margin-block-end: 14px; color: color-mix(in srgb, var(--ink) 74%, var(--accent)); }
.ico-workflow-pressure-diary-cluster { container-type: inline-size; scroll-margin-top: 90px; } @container (min-width: 436px) { .ico-workflow-pressure-diary-cluster { border-radius: 8px; } }
.ico-workflow-pressure-diary-zone { padding-inline: clamp(23px, 3vw, 52px); border-left: 3px solid color-mix(in srgb, var(--accent) 33%, transparent); }
.ico-workflow-pressure-diary-zone > :where(h2,h3) { text-transform: none; margin-block-end: 14px; color: color-mix(in srgb, var(--ink) 74%, var(--accent)); }
@media (min-width: 783px) { .ico-workflow-pressure-diary-zone { display: grid; grid-template-columns: minmax(0, 2fr) minmax(220px, 337px); gap: 41px; } }
.ico-delivery-floor-pattern-zone { padding-inline: clamp(23px, 3vw, 52px); border-left: 3px solid color-mix(in srgb, var(--accent) 33%, transparent); }
.ico-delivery-floor-pattern-zone > :where(h2,h3) { text-transform: none; margin-block-end: 14px; color: color-mix(in srgb, var(--ink) 74%, var(--accent)); }
@media (min-width: 783px) { .ico-delivery-floor-pattern-zone { display: grid; grid-template-columns: minmax(0, 2fr) minmax(220px, 337px); gap: 41px; } }
.ico-delivery-floor-pattern-marker { inline-size: 40px; block-size: 27px; border-radius: 4px; background: linear-gradient(91deg, var(--accent), color-mix(in srgb, var(--paper) 63%, var(--ink))); }
.ico-routine-repair-slot-zone > :where(h2,h3) { text-transform: none; margin-block-end: 14px; color: color-mix(in srgb, var(--ink) 74%, var(--accent)); }
@media (min-width: 783px) { .ico-routine-repair-slot-zone { display: grid; grid-template-columns: minmax(0, 2fr) minmax(220px, 337px); gap: 41px; } }
.ico-routine-repair-slot-marker { inline-size: 40px; block-size: 27px; border-radius: 4px; background: linear-gradient(91deg, var(--accent), color-mix(in srgb, var(--paper) 63%, var(--ink))); }
.ico-routine-repair-slot-note:is(:hover,:focus-within) { transform: translateY(-2px); box-shadow: 0 19px 40px color-mix(in srgb, var(--ink) 6%, transparent); }
@media (min-width: 783px) { .ico-queue-health-marker-zone { display: grid; grid-template-columns: minmax(0, 2fr) minmax(220px, 337px); gap: 41px; } }
.ico-queue-health-marker-marker { inline-size: 40px; block-size: 27px; border-radius: 4px; background: linear-gradient(91deg, var(--accent), color-mix(in srgb, var(--paper) 63%, var(--ink))); }
.ico-queue-health-marker-note:is(:hover,:focus-within) { transform: translateY(-2px); box-shadow: 0 19px 40px color-mix(in srgb, var(--ink) 6%, transparent); }
@keyframes ico_queue_health_marker_breathe { 0% { opacity: .92; } 50% { opacity: .80; } 100% { opacity: .92; } }
.ico-team-habit-review-marker { inline-size: 40px; block-size: 27px; border-radius: 4px; background: linear-gradient(91deg, var(--accent), color-mix(in srgb, var(--paper) 63%, var(--ink))); }
.ico-team-habit-review-note:is(:hover,:focus-within) { transform: translateY(-2px); box-shadow: 0 19px 40px color-mix(in srgb, var(--ink) 6%, transparent); }
@keyframes ico_team_habit_review_breathe { 0% { opacity: .92; } 50% { opacity: .80; } 100% { opacity: .92; } }
.ico-team-habit-review-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 34%, transparent), transparent); min-height: 3px; }
.ico-meeting-friction-trace-note:is(:hover,:focus-within) { transform: translateY(-2px); box-shadow: 0 19px 40px color-mix(in srgb, var(--ink) 6%, transparent); }
@keyframes ico_meeting_friction_trace_breathe { 0% { opacity: .92; } 50% { opacity: .80; } 100% { opacity: .92; } }
.ico-meeting-friction-trace-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 34%, transparent), transparent); min-height: 3px; }
.ico-meeting-friction-trace-cluster { container-type: inline-size; scroll-margin-top: 106px; } @container (min-width: 468px) { .ico-meeting-friction-trace-cluster { border-radius: 6px; } }
@keyframes ico_implementation_pocket_breathe { 0% { opacity: .92; } 50% { opacity: .80; } 100% { opacity: .92; } }
.ico-implementation-pocket-line { background-image: linear-gradient(90deg, transparent, color-mix(in srgb, var(--accent) 34%, transparent), transparent); min-height: 3px; }
.ico-implementation-pocket-cluster { container-type: inline-size; scroll-margin-top: 106px; } @container (min-width: 468px) { .ico-implementation-pocket-cluster { border-radius: 6px; } }
.ico-implementation-pocket-zone { padding-inline: clamp(31px, 3vw, 68px); border-left: 3px solid color-mix(in srgb, var(--accent) 41%, transparent); }
.ico-domain-note .ico-card:nth-child(1) { border-block-start: 3px solid color-mix(in srgb, var(--accent) 48%, var(--ink)); }
.ico-domain-note .ico-card:nth-child(2) { border-block-end: 3px solid color-mix(in srgb, var(--accent) 38%, var(--paper)); }

/* ico product surface narrative */
/* InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. InsightConsult style language is practical and operational. It should feel close to a team room where process baselines, workflow interviews, priority workshops, and implementation notes are being turned into useful routines. The design can be slightly firmer, with more visible separators and tighter content blocks, because the audience is trying to find handoffs, delays, and habits that need repair. The page should not feel ceremonial. It should feel ready for operators who want to see what changes on Monday morning, which meeting gets shorter, which queue becomes clearer, and which owner knows what to do next. */
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.ico-tone-morning-24 { outline-offset: 7px; text-decoration-thickness: 5px; border-spacing: 5px; }
.ico-tone-meeting-25 { outline-offset: 8px; text-decoration-thickness: 1px; border-spacing: 6px; }
.ico-tone-shorter-26 { outline-offset: 9px; text-decoration-thickness: 2px; border-spacing: 7px; }
.ico-tone-becomes-27 { outline-offset: 1px; text-decoration-thickness: 3px; border-spacing: 8px; }
.ico-tone-clearer-28 { outline-offset: 2px; text-decoration-thickness: 4px; border-spacing: 2px; }